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Important Update:

UCO has temporarily shifted most in-person classes to synchronous virtual delivery through Jan. 31. Campus facilities and services will remain open and offer in-person and virtual options. COVID-19 protocols remain in place. Masks are required on campus when around others. Students, faculty and staff who are directly exposed to or test positive for COVID-19 should fill out UCO's COVID-19 Self-Reporting form. To learn more about current operations, view the university's coronavirus webpage.


University of Central Oklahoma (405) 974-3040 Information Systems & Op Mgmt BUS 200C , Box 115


Dr. Monica Lam has work experience as business dean of University of Central Oklahoma, business dean of Thomas Jefferson University/Philadelphia University, Associate Dean for Graduate and External Programs, MIS Area Liaison, and MIS Chair Pro Tem of California State University Sacramento, and Executive Officer of MBA Division of Chinese University of Hong Kong. Her administration accomplishments include the ranking #2 of US News and World Report for the Part-Time MBA Program and the ranking #2 of 2014 US News and World Report for the Online Master of Science in Accountancy Program in the California State University System, the International MBA program in Singapore - the first CSUS graduate degree program delivered at an overseas site, and the International MBA program on campus - the first CSUS cohort-based MBA program for international students. Her publications appear in Decision Support Systems, IEEE Transactions on Knowledge and Data Engineering, Neural Networks, Journal of the Operational Research Society, European Journal of Operational Research, Annals of Operations Research, Journal of Financial Services Marketing, Information Systems Management, Journal of Education for Business, Journal of Technology Research, and others. She performed consulting, internship, and research activities with Wells Fargo Bank, California State Parks and Recreation Department, Access Health, and University of Science and Technology in Hong Kong. In addition, she co-authored two textbooks published by Prentice Hall. She holds a computer program copyright of rule extraction for backpropagation, which converts the learning results from neural network backpropagation training into symbolic classification rules.

Education and Certifications

  • M.Div., Western Seminary, Sacramento, CA
  • Ph.D., Management Information Systems, University of Wisconsin, Madison, WI
    Thesis: Weight Decay Training, Fuzzy Set Techniques, and Rule Extraction for Backpropagation ‐ Learning from Incomplete and Imprecise Data
  • M.S., Business Computing Science, Texas A&M University, College Station, TX
  • B.S., Sociology, Chinese University of Hong Kong, Shatin, Hong Kong
  • AAT – Associate Accounting Technologist, Chartered Professional Accountants of Canada (CPA Canada)

Research, Published Work, and Scholarly Activities

Book Publications

  1. Accounting Information System Cases (with Merle Martin), Prentice Hall, (2002). (ISBN: 0‐13‐035289‐6)
  2. Integrated Systems: The Accountant in the 21st Century (with Merle Martin and Victor Dossey), Pearson Custom Publishing, 2005. (ISBN: 0‐536‐85839‐X)

Refereed Journal Publications

  1. Mediating Effects of Stakeholders and Supervision on Corporate Social Responsibility (with J. Lo and F. Wang).  Business Ethics and Leadership, 4(1), 2020, 43-56.
  2. Driving Mechanism of Corporate Social Responsibility in United States and Mainland China (with Fenghua Wang and Sanjay Varshney), Electronic Journal of Business Ethics and Organization Studies, 22(1), 2017, 15‐27.
  3. Corporate Social Responsibility: Motivation, Pressures, and Barriers (with Fenghua Wang and Sanjay Varshney), Journal of International Business Ethics, 9(1/2), 2016, 6‐15.
  4. A Path Analysis Model for Web Application Success, Journal of Technology Research, 5, September 2014.
  5. Methodologies, Tools, and Techniques in Practice for Web Application development, Journal of Technology Research, 3, July 2012.
  6. Credibility Factors and Content Management for Commercial Web Sites (with Janice Lo), Research in Higher Education Journal, 5, December 2009.
  7. Effectiveness of Web‐Based Courses on Technical Learning, Journal of Education for Business, 84(6), July/August 2009, 323‐331.
  8. Switching Customers from Branches to Internet: A Credit Union’s Journey (with S. Katuri).  Journal of Financial Services Marketing, 11(3), 2007, 229‐248.
  9. Neural Network Techniques for Financial Performance Prediction: Integrating Fundamental and Technical Analysis. Decision Support Systems, 37(4), 2004, 567‐581.
  10. Performance Comparison between Active Server Pages and Common Gateway Interface (with V. D. Truong).  International Journal of Business and Economics, 2(1), Fall 2002, 1‐6.
  11. Generalized Analytic Rule Extraction for Feedforward Neural Networks (with A. Gupta and S. Park). IEEE Transactions on Knowledge and Data Engineering, 11(6), November/December 1999, 985‐991.
  12. The Weight Decay Backpropagation for Generalizations with Missing Values (with A. Gupta).  Annals of Operations Research, 78, 1999, 985‐991.
  13. Weight Decay Backpropagation for Noisy Data (with A. Gupta).  Neural Networks ‐ The Official Journal of the International Neural Network Society, European Neural Network Society, and Japanese Neural Network Society, 11(6), August 1998, 1127‐1137.
  14. Determining Core MIS Skills (with R. K. H. Ching and L. W. Glorfeld).  International Business Schools Computing Quarterly, 10(1), Summer 1998, 9‐18.
  15. Information Integration in Multidimensional Databases: A Case Study (with R. K. H. Ching). Information Systems Management, 15(4), Fall 1998, 36‐45.
  16. Estimating Missing Values Using Neural Networks (with A. Gupta).  Journal of the Operational Research Society, 47(2), 1996, 229‐238.
  17. A Fuzzy Mathematical Model for the Joint Economic Lot Size Problem with Multiple Price Breaks (with D.S. Wong). European Journal of Operational Research, 95(3), December 1996, 611‐622.

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